Quality charter

Unique designer and manufacturer of electrical insulation

Quality, Safety and Environment Charter

SEG's QSE (Quality, Safety, Environment) commitments are part of a permanent quest to satisfy customer needs, under optimal economic conditions, while protecting the environment and preserving professional health.

SEG DIELECTRIC Company provides design, development and production of dielectric products with skills and professionalism, in compliance with all the regulatory and legal requirements of our business.

Our quality of service is based on an essential foundation which is to respect the commitments made with our customers.

This cannot be done without a coherent and efficient organization of our services.

SEG Dielectric is committed to doing everything in its power to:

To prevent the risks of pollution, personal injury and damage to health and safety;
To continuously improve performance and the integrated management system (Quality Safety Environment);
Regularly ensure that this system is adapted, communicated, applied and understood;
To comply with regulatory requirements and other subscribed requirements;
Achieve the permanent and lasting satisfaction of our customers;
Respect the life cycle of our products.

Our strategic axes are based on the “PERF” corresponding to 4 themes:

Performance, Customer focus, Research & Reliability

Performance

elimination of malfunctions, reduction of costs, profitability, benefit from experiences.

Listening to customers

availability, presence of advice, anticipation and satisfaction of needs, flexibility, adaptation, reactivity.

Research

innovation, anticipation of needs, technological watch, marketing optimization.

Reliability

reduction of curative interventions, optimization of the preventive maintenance program, management of control equipment.